sport bet Casino & Sportsbook Data Care
This page describes what we collect when you use sport bet and how we keep that data protected. We take your privacy seriously—your account information, payment details, and gaming history are encrypted and stored securely. We don't sell your data to third parties, and we only share information with payment processors and compliance authorities where required by law.
When you create an account on sport bet, we collect your email, phone number, and identity documents for verification. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we record the transaction but never store your payment credentials—those are handled by certified payment gateways. When you play live blackjack, roulette, baccarat, or any other game, we log your session for fairness auditing and account recovery.
Our privacy policy applies to all users of sport bet, regardless of location. If you're accessing sport bet from Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere, this policy governs how we handle your data. We comply with data protection laws where they apply and reserve the right to restrict access if we detect usage from jurisdictions where our services are prohibited.
What Data We Collect
We collect data in three categories: account information, transaction data, and gameplay logs.
Account information: When you register on sport bet, we collect your email address, phone number, full name, date of birth, and residential address. We also collect identity documents (national ID, passport, or driver's license) and proof of address (utility bill, bank statement, or rental agreement) for account verification. This information is required to comply with anti-money-laundering regulations and to prevent fraud.
Transaction data: When you deposit or withdraw on sport bet, we record the amount, payment method, timestamp, and status. We do not store your payment credentials—your card number, bank account details, or e-wallet login are handled by our payment processors and never transmitted to our servers. We receive only a confirmation token indicating the transaction succeeded or failed.
Gameplay logs: When you play on sport bet, we record which games you played, how long you played, your bet amounts, and the outcomes. This data is used for fairness auditing, account recovery, and dispute resolution. We also log your IP address and device information to detect suspicious activity and prevent account takeover.
We do not collect unnecessary data
We only ask for information required to operate sport bet securely and comply with law. We don't track your browsing history, location data, or contacts.
How We Use Your Data
We use your data for the following purposes:
- Account management: We use your email and phone to send account notifications, password resets, and security alerts.
- Payment processing: We share transaction data with payment processors to complete deposits and withdrawals.
- Compliance: We use your identity documents to verify your age and identity, and we report suspicious activity to relevant authorities as required by law.
- Fairness auditing: We use gameplay logs to audit our games for fairness and to investigate disputes.
- Account recovery: If you lose access to your account, we use your data to verify your identity and restore access.
- Fraud prevention: We use your IP address, device information, and transaction patterns to detect and prevent fraud.
We do not use your data for marketing purposes unless you explicitly opt in. We do not sell your data to third parties. We do not use your data to build profiles for targeted advertising.
Third-Party Data Processors
We share your data with the following third parties only to the extent necessary to operate sport bet:
- Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and their respective payment networks receive transaction data to process your deposits and withdrawals.
- Identity verification providers: We use third-party services to verify your identity documents. These services receive your ID and address documents and return only a pass/fail result.
- Game auditors: Independent auditing firms receive anonymized gameplay logs to verify fairness. Your personal information is not shared with auditors.
- Compliance authorities: We report suspicious activity to relevant government agencies as required by law. This may include your account information and transaction history.
All third-party processors are contractually obligated to protect your data and use it only for the purposes we specify. We do not allow them to use your data for their own marketing or business purposes.
Your data on sport bet is encrypted, compartmentalized, and accessible only to authorized staff.
How We Protect Your Data
We use industry-standard encryption (TLS 1.2 or higher) to protect all data transmitted between your device and our servers. Your data is stored on encrypted servers in secure data centres. We restrict access to your data to authorized staff only, and we audit access logs regularly to detect unauthorized access.
We do not store your payment credentials on our servers. Payment data is processed by certified payment gateways that comply with PCI DSS (Payment Card Industry Data Security Standard). We receive only a confirmation token indicating the transaction succeeded or failed.
Our servers may sit outside your jurisdiction. If you're accessing sport bet from Indonesia, your data may be processed and stored in other countries. By using sport bet, you consent to this international data transfer. We comply with data protection laws where they apply, but we cannot guarantee the same level of protection in all jurisdictions.
Your Rights Regarding Your Data
You have the right to access, correct, and delete your data on sport bet. You can request a copy of all data we hold about you by contacting our support team. You can update your account information anytime in your account settings. You can request deletion of your account and associated data, though we may retain some information for compliance and dispute resolution purposes.
If you believe we have misused your data, you can lodge a complaint with our support team or with the relevant data protection authority in your jurisdiction. We will investigate your complaint and respond within 30 days.
Cookies and Tracking
We use cookies to keep you logged in, remember your preferences, and detect fraud. These cookies are essential to operate sport bet and cannot be disabled without breaking functionality. We do not use cookies for marketing or tracking purposes.
You can disable cookies in your browser settings, but this will prevent you from using sport bet. We do not use third-party tracking pixels or analytics services that track your behaviour across the web.
Contact Us About Privacy
If you have questions about our privacy policy or how we handle your data, contact our support team via live chat, email, or in-app messaging. We respond to privacy inquiries within 48 hours on weekdays and 72 hours on weekends. You can also request a copy of this policy in writing anytime.
We at sport bet are committed to protecting your privacy and operating transparently. Your data is yours, and we treat it with the care it deserves. Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.